Service

IBIS is very careful in offering an accurate service to its customers and that is why we have a dedicated staff for this activity giving relevance to the term “assistance” without limit it to the simple “repair”.

Assistance means supporting the customer in the various stages of life of the equipment, from installation to preventive maintenance up to troubleshooting.
Highly specialized technical service offers complete management of all operations such as ordinary and extraordinary assistance, including the supply of all spare parts.
Technical assistance contracts are also customizable and can be modified according to customer needs to protect him/her against accidental breakdowns.
IBIS’s support service is based on satisfaction and needs of the customer.